Service Transition
Service transition, as described by the ITIL service transition volume, relates to the delivery of services required by a business into live/operational use, and often encompasses the "project" side of IT rather than "BAU" (business as usual). This area also covers topics such as managing changes to the "BAU" environment.
List of ITIL processes in Service Transition (ST):
- Transition planning and support
- Change management
- Service asset and configuration management
- Release and deployment management
- Service validation and testing
- Change evaluation
- Knowledge management
Read more about this topic: Information Technology Infrastructure Library
Famous quotes containing the words service and/or transition:
“Our chief want in life, is, someone who shall make us do what we can. This is the service of a friend. With him we are easily great.”
—Ralph Waldo Emerson (1803–1882)
“Some of the taverns on this road, which were particularly dirty, were plainly in a transition state from the camp to the house.”
—Henry David Thoreau (1817–1862)