Information Technology Infrastructure Library - Service Transition

Service Transition

Service transition, as described by the ITIL service transition volume, relates to the delivery of services required by a business into live/operational use, and often encompasses the "project" side of IT rather than "BAU" (business as usual). This area also covers topics such as managing changes to the "BAU" environment.

List of ITIL processes in Service Transition (ST):

  1. Transition planning and support
  2. Change management
  3. Service asset and configuration management
  4. Release and deployment management
  5. Service validation and testing
  6. Change evaluation
  7. Knowledge management

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Famous quotes containing the words service and/or transition:

    The service a man renders his friend is trivial and selfish, compared with the service he knows his friend stood in readiness to yield him, alike before he had begun to serve his friend, and now also. Compared with that good-will I bear my friend, the benefit it is in my power to render him seems small.
    Ralph Waldo Emerson (1803–1882)

    When I was going through my transition of being famous, I tried to ask God why was I here? what was my purpose? Surely, it wasn’t just to win three gold medals. There has to be more to this life than that.
    Wilma Rudolph (1940–1994)