Information Technology Infrastructure Library - Service Transition

Service Transition

Service transition, as described by the ITIL service transition volume, relates to the delivery of services required by a business into live/operational use, and often encompasses the "project" side of IT rather than "BAU" (business as usual). This area also covers topics such as managing changes to the "BAU" environment.

List of ITIL processes in Service Transition (ST):

  1. Transition planning and support
  2. Change management
  3. Service asset and configuration management
  4. Release and deployment management
  5. Service validation and testing
  6. Change evaluation
  7. Knowledge management

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Famous quotes containing the words service and/or transition:

    Human life consists in mutual service. No grief, pain, misfortune, or “broken heart,” is excuse for cutting off one’s life while any power of service remains. But when all usefulness is over, when one is assured of an unavoidable and imminent death, it is the simplest of human rights to choose a quick and easy death in place of a slow and horrible one.
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    The god or hero of the sculptor is always represented in a transition from that which is representable to the senses, to that which is not.
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