Famous quotes containing the words airline and/or control:
“My job as a reservationist was very routine, computerized ... I had no free will. I was just part of that stupid computer.”
—Beryl Simpson, U.S. employment counselor; former airline reservationist. As quoted in Working, book 2, by Studs Terkel (1973)
“The three-year-old who lies about taking a cookie isn’t really a “liar” after all. He simply can’t control his impulses. He then convinces himself of a new truth and, eager for your approval, reports the version that he knows will make you happy.”
—Cathy Rindner Tempelsman (20th century)
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