Hotel Manager - Working Conditions

Working Conditions

Hotel managers are generally exposed to long shifts that include late hours, weekends, and holidays due to the 24 hour operation of a hotel. The common workplace in hotels is a fast-paced environment, with high levels of interaction with guests, employees, investors, and other managers.

Upper management consisting of senior managers, department heads, and General Managers may enjoy a more desirable work schedule consisting of a more traditional business day and having weekends and holidays off.

Depending on the size of the hotel, the hotel manager's day may include scheduling breaks, covering a window for check in or check out, handling cash, reconciling bank accounts, writing a review for an employee, disciplining an employee or handling dissatisfied guests. These duties may vary each day depending on the needs of the property. The manager's responsibility includes knowing about all current local events as well as the events being held on the hotel property. Managers will be required to attend regular department and company meetings. A hotel/casino property may require additional duties regarding special events being held on property for casino complimentary guests.

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