Controversy
Some common complaints that home warranty clients have:
- Fraudulent home warranties companies take money from consumers and then refuse to honor the agreements and vanish completely only to reopen under another name.
- Warranty companies deny the claim citing homeowner's maintenance negligence
- Warranty companies deny the claim because of a "pre-existing problem"
- Warranty companies always repair the appliance even when it is in such bad shape as to be replaced
Home warranty companies deny systematic denial and claim that customers need to pay close attention to the contract. Warranty contracts specify that pre-existing conditions and problems arising due to lack of proper care and maintenance are not covered.
Buyers are encouraged to check the provider ratings of the companies selling the product.
Read more about this topic: Home Warranty
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