Criticism
The company faced a lawsuit for discriminating against the handicapped. In 1999, employees of the store in Gardiner, Maine, mistook a man with a disability for being drunk, refusing him the sale of alcohol. The court found that Hannaford's policy of not allowing management to countermand the initial decision of the sales clerk, even in the light of credible evidence of disability, was a violation of the Americans with Disabilities Act and the company was ordered to pay damages.
On March 17, 2008, The Boston Globe reported that the company's credit-card processing servers had been compromised for three months. Some 4.2 million credit card numbers were stolen, at least 1,800 of which had been used fraudulently. In August 2009, criminal computer hacker Albert Gonzalez was indicted for the crime.
Read more about this topic: Hannaford Bros. Co.
Famous quotes containing the word criticism:
“Unless criticism refuses to take itself quite so seriously or at least to permit its readers not to, it will inevitably continue to reflect the finicky canons of the genteel tradition and the depressing pieties of the Culture Religion of Modernism.”
—Leslie Fiedler (b. 1917)
“However intense my experience, I am conscious of the presence and criticism of a part of me, which, as it were, is not a part of me, but a spectator, sharing no experience, but taking note of it, and that is no more I than it is you. When the play, it may be the tragedy, of life is over, the spectator goes his way. It was a kind of fiction, a work of the imagination only, so far as he was concerned.”
—Henry David Thoreau (1817–1862)
“A bad short story or novel or poem leaves one comparatively calm because it does not exist, unless it gets a fake prestige through being mistaken for good work. It is essentially negative, it is something that has not come through. But over bad criticism one has a sense of real calamity.”
—Rebecca West (1892–1983)