Famous quotes containing the words greenspan and/or wrote:
“If the child knows the rewards and punishments in advance and knows that his parents will stick to them, the parents can actually empathize with the child’s plight while, at the same time, creating a firm sense of structure.... Your child will sense your resolve and your empathywhether you do this with words or just a sense of warmth.”
—Stanley I. Greenspan (20th century)
“It is possible that the telephone has been responsible for more business inefficiency than any other agency except laudanum.... In the old days when you wanted to get in touch with a man you wrote a note, sprinkled it with sand, and gave it to a man on horseback. It probably was delivered within half an hour, depending on how big a lunch the horse had had. But in these busy days of rush-rush-rush, it is sometimes a week before you can catch your man on the telephone.”
—Robert Benchley (1889–1945)