Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“A man’s destination is his own village,
His own cooking fire, and his wife’s cooking;
To sit in front of his own door at sunset
And see his grandson, and his neighbour’s grandson
Playing in the dust together.”
—T.S. (Thomas Stearns)
“The very existence of government at all, infers inequality. The citizen who is preferred to office becomes the superior to those who are not, so long as he is the repository of power, and the child inherits the wealth of the parent as a controlling law of society.”
—James Fenimore Cooper (1789–1851)