Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“People’s backyards are much more interesting than their front gardens, and houses that back on to railways are public benefactors.”
—Sir John Betjeman (1906–1984)
“I leave the governor’s office next week, and with it public life ... [which] has been on the whole a pleasant one. But for ten years and over my salaries have not equalled my expenses, and there has been a feeling of responsibility, a lack of independence, and a necessary neglect of my family and personal interests and comfort, which make the prospect of a change comfortable to think of.”
—Rutherford Birchard Hayes (1822–1893)