Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“In front of a widow’s house is a sure spot for trouble.”
—Chinese proverb.
“Reason is, and ought only to be the slave of the passions, and can never pretend to any other office than to serve and obey them.”
—David Hume (1711–1776)