Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“There is no mystery in a looking glass until someone looks into it. Then, though it remains the same glass, it presents a different face to each man who holds it in front of him. The same is true of a work of art. It has no proper existence as art until someone is reflected in it—and no two will ever be reflected in the same way. However much we all see in common in such a work, at the center we behold a fragment of our own soul, and the greater the art the greater the fragment.”
—Harold C. Goddard (1878–1950)
“The very existence of government at all, infers inequality. The citizen who is preferred to office becomes the superior to those who are not, so long as he is the repository of power, and the child inherits the wealth of the parent as a controlling law of society.”
—James Fenimore Cooper (1789–1851)