Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“The idea that to make a man work you’ve got to hold gold in front of his eyes is a growth, not an axiom. We’ve done that for so long that we’ve forgotten there’s any other way.”
—F. Scott Fitzgerald (1896–1940)
“This century fulfills the office of road-laborer for the society of the future. We make the road, others will make the journey.”
—Victor Hugo (1802–1885)