Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“It is an old saying in the town that “most any fellow with a chaw in his jaw can sit on his front porch and spit down the chimney of a neighbor’s house.””
—Administration in the State of Ariz, U.S. public relief program (1935-1943)
“We have two kinds of “conference.” One is that to which the office boy refers when he tells the applicant for a job that Mr. Blevitch is “in conference.” This means that Mr. Blevitch is in good health and reading the paper, but otherwise unoccupied. The other type of “conference” is bona fide in so far as it implies that three or four men are talking together in one room, and don’t want to be disturbed.”
—Robert Benchley (1889–1945)