Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“If you like to make things out of wood, or sew, or dance, or style people’s hair, or dream up stories and act them out, or play the trumpet, or jump rope, or whatever you really love to do, and you love that in front of your children, that’s going to be a far more important gift than anything you could ever give them wrapped up in a box with ribbons.”
—Fred M. Rogers (20th century)
“He [Robert Benchley] and I had an office so tiny that an inch smaller and it would have been adultery.”
—Dorothy Parker (1893–1967)