Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“Bobby read his future in women; his girls were omens, changes in the weather, and he’d sit all night in the Gentleman Loser waiting for the season to lay a new face down in front of him like a card.”
—William Gibson (b. 1948)
“The office of the Vice-President is a greater honor than I ever dreamed of attaining.”
—Chester A. Arthur (1829–1886)