Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“Well, Mary, only six more days to go and your old Nathan will be out of the army. Haven’t decided what I’ll do yet. Somehow I just can’t picture myself back there on the banks of the Wabash rocking on a front porch. No, I’ve been thinkin I, maybe I’ll push on west, new settlements, California.”
—Frank S. Nugent (1908–1965)
“Most women without children spend much more time than men on housework; with children, they devote more time to both housework and child care. Just as there is a wage gap between men and women in the workplace, there is a “leisure gap” between them at home. Most women work one shift at the office or factory and a “second shift” at home.”
—Arlie Hochschild (20th century)