Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“It is an old saying in the town that “most any fellow with a chaw in his jaw can sit on his front porch and spit down the chimney of a neighbor’s house.””
—Administration in the State of Ariz, U.S. public relief program (1935-1943)
“... Washington was not only an important capital. It was a city of fear. Below that glittering and delightful surface there is another story, that of underpaid Government clerks, men and women holding desperately to work that some political pull may at any moment take from them. A city of men in office and clutching that office, and a city of struggle which the country never suspects.”
—Mary Roberts Rinehart (1876–1958)