Front office is a business term that refers to a company's departments that come in contact with clients, including the marketing, sales, and service departments.
In the hotel industry, the front office welcomes guests to the accommodation section: meeting and greeting them, taking and organizing reservations, allocating check in and out of rooms, organizing porter service, issuing keys and other security arrangements, passing on messages to customers and settling the accounts.
In American professional sports, the term refers to upper management of a club, especially player personnel decision-makers.
Famous quotes containing the words front and/or office:
“Education is a necessity, it helps to understand life. Like that compagnero in Cuba who talked about politics, back when they were on strike. He knew many things, that hijo de puta, and he unraveled the most confusing situations in a marvelous way. You could see each point in front of you on the line of his reasoning like rinsed laundry set up to dry; he explained things to you so clearly that you could grasp it like a good hunk of bread with your hand.”
—Jacques Roumain (1907–1945)
“The idea that you can merchandise candidates for high office like breakfast cereal—that you can gather votes like box tops—is, I think, the ultimate indignity to the democratic process.”
—Adlai Stevenson (1900–1965)