Flat rate is a pricing scheme whereby the customer pays a fixed price for a service regardless of how long the worker takes to carry out the service. Flat rate manuals are based on timed studies of the typical time taken for each type of service. Flat rate helps provide a uniform pricing menu for service work and helps establish the worth of the performance of a particular job.
The benefit to the customer is that if a worker takes longer than this, the cost does not rise.
The benefit to the worker is that it incentivises the worker to learn how to do the work more efficiently.
It can be difficult to compare prices between hourly-paid and flat-rate services, and this sometimes causes rejection of flat rate shops over hourly ones.
However, many shops do not use flat rate manuals and instead set their prices by evaluating what they believe the market will bear.
Famous quotes containing the words flat and/or rate:
“We say justly that the weak person is flat, for, like all flat substances, he does not stand in the direction of his strength, that is, on his edge, but affords a convenient surface to put upon. He slides all the way through life.... But the brave man is a perfect sphere, which cannot fall on its flat side and is equally strong every way.”
—Henry David Thoreau (1817–1862)
“At this very moment,... the most frightful horrors are taking place in every corner of the world. People are being crushed, slashed, disembowelled, mangled; their dead bodies rot and their eyes decay with the rest. Screams of pain and fear go pulsing through the air at the rate of eleven hundred feet per second. After travelling for three seconds they are perfectly inaudible. These are distressing facts; but do we enjoy life any the less because of them? Most certainly we do not.”
—Aldous Huxley (1894–1963)