Flat rate is a pricing scheme whereby the customer pays a fixed price for a service regardless of how long the worker takes to carry out the service. Flat rate manuals are based on timed studies of the typical time taken for each type of service. Flat rate helps provide a uniform pricing menu for service work and helps establish the worth of the performance of a particular job.
The benefit to the customer is that if a worker takes longer than this, the cost does not rise.
The benefit to the worker is that it incentivises the worker to learn how to do the work more efficiently.
It can be difficult to compare prices between hourly-paid and flat-rate services, and this sometimes causes rejection of flat rate shops over hourly ones.
However, many shops do not use flat rate manuals and instead set their prices by evaluating what they believe the market will bear.
Famous quotes containing the words flat and/or rate:
“And thou, all-shaking thunder,
Strike flat the thick rotundity o’ the world!
Crack nature’s moulds, all germens spill at once
That makes ingrateful man!”
—William Shakespeare (1564–1616)
“I don’t know but a book in a man’s brain is better off than a book bound in calf—at any rate it is safer from criticism. And taking a book off the brain, is akin to the ticklish & dangerous business of taking an old painting off a panel—you have to scrape off the whole brain in order to get at it with due safety—& even then, the painting may not be worth the trouble.”
—Herman Melville (1819–1891)