Flat rate is a pricing scheme whereby the customer pays a fixed price for a service regardless of how long the worker takes to carry out the service. Flat rate manuals are based on timed studies of the typical time taken for each type of service. Flat rate helps provide a uniform pricing menu for service work and helps establish the worth of the performance of a particular job.
The benefit to the customer is that if a worker takes longer than this, the cost does not rise.
The benefit to the worker is that it incentivises the worker to learn how to do the work more efficiently.
It can be difficult to compare prices between hourly-paid and flat-rate services, and this sometimes causes rejection of flat rate shops over hourly ones.
However, many shops do not use flat rate manuals and instead set their prices by evaluating what they believe the market will bear.
Famous quotes containing the words flat and/or rate:
“riding flatcars to Fresno,
Across the whole country
Steep towns, flat towns, even New York,
And oceans and Europe & libraries & galleries
And the factories they make rubbers in”
—Gary Snyder (b. 1930)
“If you could choose your parents,... we would rather have a mother who felt a sense of guilt—at any rate who felt responsible, and felt that if things went wrong it was probably her fault—we’d rather have that than a mother who immediately turned to an outside thing to explain everything, and said it was due to the thunderstorm last night or some quite outside phenomenon and didn’t take responsibility for anything.”
—D.W. Winnicott (20th century)