Fawlty Towers - Origins

Origins

In May 1971 the Monty Python team stayed at the Gleneagles Hotel (which is referred to in "The Builders" episode) in Torquay whilst filming on location. John Cleese became fascinated with the behaviour of the owner, Donald Sinclair, whom Cleese later described as "the most marvellously rude man I've ever met." This behaviour included Sinclair throwing a timetable at a guest who asked when the next bus to town would arrive; and placing Eric Idle's briefcase (put to one side by Idle while waiting for a car with Cleese) behind a wall in the garden on the suspicion that it contained a bomb (Sinclair explained his actions, by claiming the hotel had 'staff problems'). He also criticised the American-born Terry Gilliam's table manners for not being "British" (that is, he switched hands with his fork whilst eating). Cleese and Booth stayed on at the hotel after filming, furthering their research of the hotel owner. Cleese later played a hotel owner called Donald Sinclair in the 2001 movie Rat Race.

At the time, Cleese was a writer on the 1970s British TV sitcom Doctor in the House for London Weekend Television. An early prototype of the character that became known as Basil Fawlty was developed in an episode ("No Ill Feeling") of the third Doctor series (titled Doctor at Large). In this edition, the main character checks into a small town hotel, his very presence seemingly winding up the aggressive and incompetent manager (played by Timothy Bateson) with a domineering wife. The show was broadcast on 30 May 1971. Cleese parodied the contrast between organisational dogma and sensitive customer service in many personnel training videotapes issued with a serious purpose by his company, Video Arts.

Cleese said in 2008 that the first Fawlty Towers script, written with then-wife Connie Booth, was rejected by the BBC. At a 30th-anniversary event honouring the show, Cleese said,

"Connie and I wrote that first episode and we sent it in to Jimmy Gilbert," the executive "whose job it was to assess the quality of the writing said, and I can quote fairly accurately, 'This is full of clichéd situations and stereotypical characters and I cannot see it as being anything other than a disaster.' And Jimmy himself said, 'You're going to have to get them out of the hotel, John, you can't do the whole thing in the hotel.' Whereas, of course, it's in the hotel that the whole pressure cooker builds up."

Cleese was paid £6,000 for 43 weeks' work and supplemented his income by appearing in television advertisements.

Bill Cotton, the BBC's Head of Light Entertainment in the mid-1970s, said after the first series was produced that the show was a prime example of the BBC's relaxed attitude to trying new entertainment formats and encouraging new ideas. He said that when he read the first scripts he could see nothing funny in them but trusting that Cleese knew what he was doing, he gave the go-ahead. He said that the commercial channels, with their emphasis on audience ratings, would never have let the programme get to the production stage on the basis of the scripts.