Public Safety Answering Point (PSAP)
The final destination of an E911 call (where the 911 operator sits) is a Public Safety Answering Point (PSAP). There may be multiple PSAPs within the same exchange or one PSAP may cover multiple exchanges. The territories (Emergency Service Zone) covered by a single PSAP is based on the dispatch and response arrangements for the fire, police, and medical services for a particular area. Most PSAPs have a regional Emergency Service Number (ESN), a number identifying the PSAP.
The Caller Location Information (CLI) provided is normally integrated into emergency dispatch center's computer-assisted dispatch (CAD) system. Early CAD systems provided text display of the caller's address, call history and available emergency response resources. In 1994, working in cooperation with the emergency response agencies of Covington, KY, 911 Mapping Systems, Inc. founded in 1992 by Robert Graham Thomas Jr., implemented the first real-time on-screen E911 street map display to highlight the caller's position, nearest available emergency responders and other relevant information such as fire hydrants, hazardous materials and/or other data maintained by the city. Shortly thereafter, integrated mapping became a standard and integral part of all CAD systems and continues to evolve alongside 911 response technology. For Wireline E911, the location is an address. For Wireless E911, the location is a coordinate. Not all PSAPs have the Wireless and Wireline systems integrated.
Read more about this topic: Enhanced 9-1-1
Famous quotes containing the words public, safety, answering and/or point:
“If you have a message you want to send to hell, give it to me; I’ll carry it!”
—Administration in the State of Sout, U.S. public relief program (1935-1943)
“Can we not teach children, even as we protect them from victimization, that for them to become victimizers constitutes the greatest peril of all, specifically the sacrifice—physical or psychological—of the well-being of other people? And that destroying the life or safety of other people, through teasing, bullying, hitting or otherwise, “putting them down,” is as destructive to themselves as to their victims.”
—Lewis P. Lipsitt (20th century)
“Politeness is as much concerned in answering letters within a reasonable time, as it is in returning a bow, immediately.”
—Philip Dormer Stanhope, 4th Earl Chesterfield (1694–1773)
“The lifelong process of caregiving, is the ultimate link between caregivers of all ages. You and I are not just in a phase we will outgrow. This is life—birth, death, and everything in between.... The care continuum is the cycle of life turning full circle in each of our lives. And what we learn when we spoon-feed our babies will echo in our ears as we feed our parents. The point is not to be done. The point is to be ready to do again.”
—Paula C. Lowe (20th century)