Distribution Jobs
A distribution center typically has a general manager who manages the facility and typically has a number of department managers who report directly to him/her. Most distribution centers divide staff into two categories, direct labor and indirect labor. Direct labor staff execute the distribution processes, while indirect labor staff support the direct labor staff. Each department is in turn composed of supervisors and warehouse workers. The direct labor jobs of a warehouse can include:
- Unloader - unloads trucks and breaks down pallets as needed, using various pieces of power equipment
- Receiver - inventories and tags unloaded pallets using a mobile cart computer unit and printer
- Hauler - transports received pallets with equipment from the receiving dock to the storage racks
- Putaway driver - puts product into racks with forklift
- Lumper - helps unload shipments
- Replenishment driver - pulls product from the racks and places it into the "pick slot" with forklift
- Order filler - picks product from the "pick slot" by hand and moves with power equipment
- Loader - wraps the order-filled pallets and loads trucks, using equipment
Indirect labor departments and jobs within a warehouse can include:
- Supervision - floor (process) supervision, indirect labor supervision
- Human resources - employment office and employee benefits
- Facilities and housekeeping - maintenance of buildings
- Inventory management - tracking and placement of product
- Quality assurance - inspection and acceptance of incoming and outbound product
- Asset protection - building security and loss prevention
- Safety - insurance of safe operating practices
- Equipment maintenance - electrical, mechanical, and pneumatic maintenance of MHE
- Operations research - Industrial engineering, process improvement, labor standards
- Information technology - support of information systems
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