Hiring Process
DSS agents are hired after an intensive evaluation process that includes an on-line exam, a Foreign Service Board of Examiners writing evaluation, knowledge-based test, panel interview and situational judgment exercises carried out by veteran DSS agents. Those selected undergo a comprehensive medical examination needed for worldwide availability, as well as an exhaustive background investigation for security clearance at the level of top secret/sensitive compartmentalized information (TS/SCI). A final suitability review and vote by a Foreign Service panel evaluates a candidate's overall ability to represent the interests of the United States as a diplomat abroad. All agents have at least a four year university degree. Agent candidates must be under the age of 37 at the time of commissioning. However, due to the decision in Robert P. Isabella v. Department of State and Office of Personnel Management, 2008 M.S.P.B. 146, preference eligible veterans may apply after age 37. In 2009, the Office of Personnel Management issued implementation guidance on the Isabella decision: OPM Letter.
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