Services Provided By Dell International Services
- Dell Global Analytics - Dell Global Analytics (DGA) is a captive analytics division supporting multiple functions such as Pricing, Web Analytics, Supply Chain, Marketing, Quality, Services, Financial Services and Contact Center Analytics. It is a single, centralized entity with a global view of Dell’s business activities spanning Dell's business units of Consumer, Large Enterprise, Public and Small & Medium Business. DGA supports all the three geographies: Americas, EMEA (Europe, Middle East, Africa) and APJ (Asia Pacific), supporting over 500 internal customers.
- Customer Care
- Hardware Warranty Support for Consumers (USA, UK and Ireland), XPS (UK, Ireland and South Africa), SMB, ANZ, Enterprise Server and client desktops and portables support for UK and Ireland
- Dell Financial Services
- Small and Medium Business Chat Support
- Email Support
- Spanish-speaking Support'
- Dell on Call' (Now Known as Solution Station)
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