Dell International Services - Services Provided By Dell International Services

Services Provided By Dell International Services

  • Dell Global Analytics - Dell Global Analytics (DGA) is a captive analytics division supporting multiple functions such as Pricing, Web Analytics, Supply Chain, Marketing, Quality, Services, Financial Services and Contact Center Analytics. It is a single, centralized entity with a global view of Dell’s business activities spanning Dell's business units of Consumer, Large Enterprise, Public and Small & Medium Business. DGA supports all the three geographies: Americas, EMEA (Europe, Middle East, Africa) and APJ (Asia Pacific), supporting over 500 internal customers.
  • Customer Care
  • Hardware Warranty Support for Consumers (USA, UK and Ireland), XPS (UK, Ireland and South Africa), SMB, ANZ, Enterprise Server and client desktops and portables support for UK and Ireland
  • Dell Financial Services
  • Small and Medium Business Chat Support
  • Email Support
  • Spanish-speaking Support'
  • Dell on Call' (Now Known as Solution Station)

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