Telephone Counseling
Some countries regulate the use of the term "counselor". Telephone counseling and Crisis hotlines provide a similar telephone support service, and both usually accept crisis and non-crisis calls.
The term "emotional support helpline" is sometimes used – which does not imply crisis or counselling, and can include email and messaging.
Read more about this topic: Crisis Hotline
Famous quotes containing the word telephone:
“It is possible that the telephone has been responsible for more business inefficiency than any other agency except laudanum.... In the old days when you wanted to get in touch with a man you wrote a note, sprinkled it with sand, and gave it to a man on horseback. It probably was delivered within half an hour, depending on how big a lunch the horse had had. But in these busy days of rush-rush-rush, it is sometimes a week before you can catch your man on the telephone.”
—Robert Benchley (1889–1945)