Better Business Bureau Rating
As of 2010, this business has an unsatisfactory rating with the BBB due to a failure to respond to complaints. This company also has an unsatisfactory record due to a pattern of complaints. Specifically, complainants allege receiving merchandise and/or bills for merchandise from BMG/Columbia House for CDs and/or DVDs that they did not order. Complainants further allege that they did not join BMG/Columbia House and do not know how the company obtained their information and that the company's phone line and website do not provide live customer service representatives to help resolve these issues.
Read more about this topic: Columbia House
Famous quotes containing the words business and/or bureau:
“The business of a novelist is, in my opinion, to create characters first and foremost, and then to set them in the snarl of the human currents of his time, so that there results an accurate permanent record of a phase of human history.”
—John Dos Passos (1896–1970)
“We passed the Children’s Bureau bill calculated to prevent children from being employed too early in factories.”
—William Howard Taft (1857–1930)