Better Business Bureau Rating
As of 2010, this business has an unsatisfactory rating with the BBB due to a failure to respond to complaints. This company also has an unsatisfactory record due to a pattern of complaints. Specifically, complainants allege receiving merchandise and/or bills for merchandise from BMG/Columbia House for CDs and/or DVDs that they did not order. Complainants further allege that they did not join BMG/Columbia House and do not know how the company obtained their information and that the company's phone line and website do not provide live customer service representatives to help resolve these issues.
Read more about this topic: Columbia House
Famous quotes containing the words business and/or bureau:
“Long ago I added to the true old adage of “What is everybody’s business is nobody’s business,” another clause which, I think, more than any other principle has served to influence my actions in life. That is, What is nobody’s business is my business.”
—Clara Barton (1821–1912)
“We passed the Children’s Bureau bill calculated to prevent children from being employed too early in factories.”
—William Howard Taft (1857–1930)