Better Business Bureau Rating
As of 2010, this business has an unsatisfactory rating with the BBB due to a failure to respond to complaints. This company also has an unsatisfactory record due to a pattern of complaints. Specifically, complainants allege receiving merchandise and/or bills for merchandise from BMG/Columbia House for CDs and/or DVDs that they did not order. Complainants further allege that they did not join BMG/Columbia House and do not know how the company obtained their information and that the company's phone line and website do not provide live customer service representatives to help resolve these issues.
Read more about this topic: Columbia House
Famous quotes containing the words business and/or bureau:
“The point is that nationalism, even in its latest madhouse frenzies under Mussolini and Hitler, is still, like advertising, an arm of big business. Nations as we know them today, were the invention of business and it is natural that business should still consider itself slightly above patriotism and that the strongest international should still be the international of profits.”
—John Dos Passos (1896–1970)
“If this bureau had a prayer for use around horse parks, it would go something like this: Lead us not among bleeding-hearts to whom horses are cute or sweet or adorable, and deliver us from horse-lovers. Amen.... With that established, let’s talk about the death of Seabiscuit the other night. It isn’t mawkish to say, there was a racehorse, a horse that gave race fans as much pleasure as any that ever lived and one that will be remembered as long and as warmly.”
—Walter Wellesley (Red)