Collaborative Software - Groupware and Levels of Collaboration

Groupware and Levels of Collaboration

Groupware can be divided into three categories depending on the level of collaboration:

  1. Communication can be thought of as unstructured interchange of information. A phone call or an IM Chat discussion are examples of this.
  2. Conferencing (or collaboration level, as it is called in the academic papers that discuss these levels) refers to interactive work toward a shared goal. Brainstorming or voting are examples of this.
  3. Co-ordination refers to complex interdependent work toward a shared goal. A good metaphor for understanding this is to think about a sports team; everyone has to contribute the right play at the right time as well as adjust their play to the unfolding situation - but everyone is doing something different - in order for the team to win. That is complex interdependent work toward a shared goal: collaborative management.

Read more about this topic:  Collaborative Software

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