Passenger Rankings
In December 2006, Ben Gurion International Airport ranked first among 40 European airports and 8th out of 77 airports in the world, in a survey, conducted by Airports Council International, to determine the most customer-friendly airport. Tel Aviv placed second in the grouping of airports which carry between 5 and 15 million passengers per year behind Japan's Nagoya Airport. The survey consisted of 34 questions. A random sampling of 350 passengers at the departure gate were asked how satisfied they were with the service, infrastructure and facilities. Ben Gurion received a rating of 3.94 out of 5, followed by Vienna, Munich, Amsterdam, Brussels, Zurich, Copenhagen and Helsinki. The airport retained its title as the best Middle Eastern airport in the 2007 and 2008 surveys.
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“Every American travelling in England gets his own individual sport out of the toy passenger and freight trains and the tiny locomotives, with their faint, indignant, tiny whistle. Especially in western England one wonders how the business of a nation can possibly be carried on by means so insufficient.”
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