Main Operations
- Revenue allocation and settlement through ORCATS systems
- National Rail Enquiries
- Railcard marketing
- Staff travel arrangements
- International products
- The Relationship with Transport for London
- Travel agent licensing
In December 2009 ATOC outsourced call centre operations for National Rail Enquiries to India with the loss of 200 jobs in the UK. The House of Commons Transport Select Committee had considered the move in 2004.
Read more about this topic: Association Of Train Operating Companies
Famous quotes containing the words main and/or operations:
“The main effect of a real revolution is perhaps that it sweeps away those who do not know how to wish, and brings to the front men with insatiable appetites for action, power and all that the world has to offer.”
—Eric Hoffer (1902–1983)
“Plot, rules, nor even poetry, are not half so great beauties in tragedy or comedy as a just imitation of nature, of character, of the passions and their operations in diversified situations.”
—Horace Walpole (1717–1797)