Story of The Agency
The agency is founded by Angel on the first episode Season One, "City Of". Angel makes friends with Doyle, a half-demon who's been given visions by The Powers That Be of people in need of Angel's help. After they successfully rescue former Sunnydale associate Cordelia Chase, she joins them and encourages them to front their operations with a detective agency, with the hope of having a steady paycheck while she attempts to make it as an actress. Cordelia also coins their slogan, "We help the hopeless" and designs their business logo, a stylized angel which resembles "a lobster."
Halfway through Season 1, Doyle passes his visions on to Cordelia just prior to his death. Another old Sunnydale friend, self-styled "rogue demon hunter" and former Watcher Wesley Wyndam-Pryce, joins Angel Investigations soon thereafter bringing an extensive knowledge of demons and magic to the agency. At the end of season one, street tough vampire hunter Charles Gunn also joins AI, adding much-needed brawn to their group. AI originally operate out of Angel's residence, a basement apartment beneath a ground floor office space comprising an inner executive office and an outer reception area. At the end of the first season, however, an agent of the evil law firm Wolfram and Hart blows up the building as part of their scheme against Angel.
Cordelia's residence is pressed into service as AI headquarters until shortly into Season 2, when AI moves to a new location, the Hyperion Hotel. Now empty and all but abandoned, the Hyperion is a luxury hotel where Angel stayed in 1952. The Hyperion was abandoned due to a demon that drove the occupants to insanity. AI kills the demon and takes control of the building for use as their headquarters, Angel concluding that they will redeem the building like he seeks to redeem himself. The manager's office in the lobby is used by Angel (and later Wesley) and several of the empty rooms are used as a residence for various characters. Halfway through season two, Angel fires his three colleagues after escalating disagreements about his growing moral corruption. Instead of disbanding while Angel deals with his private issues, Gunn, Cordelia, and Wesley continue running AI without him in a rented office. They opt to keep the name "Angel Investigations" because they feel they are continuing the "mission" that Angel started out with, but their attempts to operate independently are hamped by the lack of Angel's supernatural abilities and his weapons stockpile. Eventually, Angel rejoins them and their base of operations returns to the Hyperion Hotel. As part of his amends, he agrees to work for them and Wesley is selected as the leader of the team; however, Angel, being the group's champion and greatest fighter, is often unofficially in charge, leading their fights against Gunn's old gang and Wolfram & Hart's attempts to capture the pregnant Darla. At the end of the second season, A.I. spent three episodes in the demon-dimension Pylea, home to friend Lorne. There they rescue Winifred Burkle, a stranded former physics student, who joins the agency around the middle of Season 3 after spending some time recovering from the trauma of her time in Pylea.
After a falling-out in Season 3, Wesley leaves the group and sets up his own group, which is run more as a paramilitary mercenary group than a detective agency. Angel resumes his function as leader with the departure of Wesley, and remains the de facto leader when he returns.
At the end of Season 4, the agency is dissolved when Angel assumes control over the L.A. branch of their former enemy Wolfram & Hart.
In Season 5, the A.I. team is now known as Team Angel, though, in "Underneath", Angel claims that they "don't have a name". Due to their alliance with Wolfram & Hart this season, Angel's friends and allies in the Scooby Gang, including Buffy, have deemed him, and his crew by extension, untrustworthy.
By After the Fall, the team seems to have been fully disbanded, though the members are still active, albeit operating mostly independent of each other; the now-human Angel and a ghostly Wesley are combating the Demon Lords from the destroyed Wolfram & Hart building, Spike and an unstable Illyria are posing as Demon Lords in order to save humans and benevolent demons, a vampiric Gunn is fighting the Demon Lords and plotting revenge against Angel for letting him die, Connor is heading a safe house for humans and benevolent demons (most of them having been rescued and evacuated into his care by Spike and an anonymous Angel) alongside Nina Ash and Gwen Raiden, and Lorne is the neutral Lord of Silver Lake with the Groosalugg as his champion. In Angel's battle with the other Demon Lords' champions, Lorne rallies the others in order to help him in the fight, and afterwards, they all move back into the Hyperion.
After the Senior Partners rewind time, Angel and his crew are back in the Hyperion, running Angel Investigations as a business yet again, albeit with several difficulties due to Angel's newly-acquired fame; most of their recent clients are fans and admirers rather than people who actually need help.
As seen in Buffy the Vampire Slayer Season Eight, Angel has been working undercover in an anti-Slayer paramilitary group, indicating that, by that time, Angel Investigations has either been disbanded or is simply continuing to function without him.
Aforementioned karaoke-demon Lorne, and Angel's son Connor, are also associated with the agency, although it is unclear whether or not they are actually employees.
Read more about this topic: Angel Investigations
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