Alvin Toffler - His Ideas

His Ideas

Toffler explains, “Society needs people who take care of the elderly and who know how to be compassionate and honest. Society needs people who work in hospitals. Society needs all kinds of skills that are not just cognitive; they’re emotional, they’re affectional. You can’t run the society on data and computers alone.” Toffler is also frequently cited as stating: "Tomorrow's illiterate will not be the man who can't read; he will be the man who has not learned how to learn." The words came from Herbert Gerjuoy, whom Toffler cites in full as follows: "The new education must teach the individual how to classify and reclassify information, how to evaluate its veracity, how to change categories when necessary, how to move from the concrete to the abstract and back, how to look at problems from a new direction — how to teach himself. Tomorrow's illiterate will not be the man who can't read; he will be the man who has not learned how to learn."

In his book The Third Wave Toffler describes three types of societies, based on the concept of “waves”—each wave pushes the older societies and cultures aside.

  • First Wave is the society after agrarian revolution and replaced the first hunter-gatherer cultures.
  • Second Wave is the society during the Industrial Revolution (ca. late 17th century through the mid-20th century). The main components of the Second Wave society are nuclear family, factory-type education system and the corporation. Toffler writes: “The Second Wave Society is industrial and based on mass production, mass distribution, mass consumption, mass education, mass media, mass recreation, mass entertainment, and weapons of mass destruction. You combine those things with standardization, centralization, concentration, and synchronization, and you wind up with a style of organization we call bureaucracy.”
  • Third Wave is the post-industrial society. According to Toffler, since the late 1950s most nations have been moving away from a Second Wave Society into what he would call a Third Wave Society, one based on actionable knowledge as a primary resource. His description of this (super-industrial society) dovetails into other writers' concepts (like the Information Age, Space Age, Electronic Era, Global Village, technetronic age, scientific-technological revolution), which to various degrees predicted demassification, diversity, knowledge-based production, and the acceleration of change (one of Toffler’s key maxims is “change is non-linear and can go backwards, forwards and sideways”).

In this post-industrial society, there is a wide diversity of lifestyles (“subcultures”). Adhocracies (fluid organizations) adapt quickly to changes. Information can substitute most of the material resources (see ersatz) and becomes the main material for workers (cognitarians instead of proletarians), who are loosely affiliated. Mass customization offers the possibility of cheap, personalized, production catering to small niches (see just-in-time production).

The gap between producer and consumer is bridged by technology using a so-called configuration system. “Prosumers” can fill their own needs (see open source, assembly kit, freelance work). This was the notion that new technologies are enabling the radical fusion of the producer and consumer into the prosumer. In some cases prosuming entails a “third job” where the corporation “outsources” its labor not to other countries, but to the unpaid consumer, such as when we do our own banking through an ATM instead of a teller that the bank must employ, or trace our own postal packages on the internet instead of relying on a paid clerk.

Since the 1960s, people have been trying to make sense out of the impact of new technologies and social change. Toffler’s writings have been influential beyond the confines of scientific, economic and public policy discussions. Techno music pioneer Juan Atkins cites Toffler’s phrase “techno rebels” in The Third Wave as inspiring him to use the word “techno” to describe the musical style he helped to create Toffler’s works and ideas have been subject to various criticisms, usually with the same argumentation used against futurology: that foreseeing the future is nigh impossible. In the 1990s, his ideas were publicly lauded by Newt Gingrich.

The development Toffler believes may go down as this era’s greatest turning point is the creation of wealth in outer space. Wealth today, he argues, is created everywhere (globalisation), nowhere (cyberspace), and out there (outer space). Global positioning satellites are key to synchronising precision time and data streams for everything from cellphone calls to ATM withdrawals. They allow just-in-time (JIT) productivity because of precise tracking. GPS is also becoming central to air-traffic control. And satellites increase agricultural productivity through tracking weather, enabling more accurate forecasts.

Two major predictions of Toffler’s—the paperless office and human cloning—have yet to be realized.

Toffler has had a profound influence on leading modern day futurists, such as David Houle and others.

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