Airport Service Quality Awards
The ACI gives out the Airport Service Quality Awards (AQS), based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Along with the World Airport Awards by Skytrax, it is considered one of the most prestigious accolades in the industry.
The awards are given out in five categories:
- Best Airport Worldwide
- Best Airport by Region
- Best Airport by Size
- Best Regional Airport
- Best Improvement
Read more about this topic: Airports Council International
Famous quotes containing the words airport, service and/or quality:
“Airplanes are invariably scheduled to depart at such times as 7:54, 9:21 or 11:37. This extreme specificity has the effect on the novice of instilling in him the twin beliefs that he will be arriving at 10:08, 1:43 or 4:22, and that he should get to the airport on time. These beliefs are not only erroneous but actually unhealthy.”
—Fran Lebowitz (b. 1950)
“A man’s real faith is never contained in his creed, nor is his creed an article of his faith. The last is never adopted. This it is that permits him to smile ever, and to live even as bravely as he does. And yet he clings anxiously to his creed, as to a straw, thinking that that does him good service because his sheet anchor does not drag.”
—Henry David Thoreau (1817–1862)
“If behind the erratic gunfire of the press the author felt that there was another kind of criticism, the opinion of people reading for the love of reading, slowly and unprofessionally, and judging with great sympathy and yet with great severity, might this not improve the quality of his work? And if by our means books were to become stronger, richer, and more varied, that would be an end worth reaching.”
—Virginia Woolf (1882–1941)