Airport Service Quality Awards
The ACI gives out the Airport Service Quality Awards (AQS), based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Along with the World Airport Awards by Skytrax, it is considered one of the most prestigious accolades in the industry.
The awards are given out in five categories:
- Best Airport Worldwide
- Best Airport by Region
- Best Airport by Size
- Best Regional Airport
- Best Improvement
Read more about this topic: Airports Council International
Famous quotes containing the words airport, service and/or quality:
“Airplanes are invariably scheduled to depart at such times as 7:54, 9:21 or 11:37. This extreme specificity has the effect on the novice of instilling in him the twin beliefs that he will be arriving at 10:08, 1:43 or 4:22, and that he should get to the airport on time. These beliefs are not only erroneous but actually unhealthy.”
—Fran Lebowitz (b. 1950)
“I can counterfeit the deep tragedian,
Speak, and look back, and pry on every side,
Tremble and start at wagging of a straw,
Intending deep suspicion. Ghastly looks
Are at my service like enforced smiles,
And both are ready in their offices
At any time to grace my stratagems.”
—William Shakespeare (1564–1616)
“The quality of a man’s mind can generally be judged by the size of his wastepaper basket.”
—José Bergamín (1895–1983)