Service
Originally, Air Southwest operated a buy-on-board service, which provided passengers with a variety of snacks and drinks available for purchase.
On 10 March 2010 however, they started offering complimentary refreshments on all flights. On morning departures, passengers had a choice of a sweet or savoury snack along with a hot or cold beverage, and a complimentary bar service was offered on departures after 1pm. Other product enhancements included the introduction of a hot towel service, along with a boiled sweet pre-departure.
Passengers were given allocated seating when they check-in. A 20 minute minimum check-in time was introduced for all passengers travelling from Plymouth and Newquay with hand luggage only.
The airline offered a premium service called Advantage. This service offered the following benefits:
- Free changes to booking up to two hours before flight departure
- Business lounge access
- Provided lotion (for women and men)
- Fast track security
- Free on-board refreshments
- Increased baggage allowance of 30 kg
Read more about this topic: Air Southwest
Famous quotes containing the word service:
“Our chief want in life, is, someone who shall make us do what we can. This is the service of a friend. With him we are easily great.”
—Ralph Waldo Emerson (1803–1882)
“The true courage of civilized nations is readiness for sacrifice in the service of the state, so that the individual counts as only one amongst many. The important thing here is not personal mettle but aligning oneself with the universal.”
—Georg Wilhelm Friedrich Hegel (1770–1831)
“It’s 10 p.m. Do you know where your children are?”
—Public Service Announcement.