Criticism
Air Berlin has been criticized for their poor and non-responsive customer service. When rated the airline usually receives less than two points out of five.
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Famous quotes containing the word criticism:
“When you overpay small people you frighten them. They know that their merits or activities entitle them to no such sums as they are receiving. As a result their boss soars out of economic into magic significance. He becomes a source of blessings rather than wages. Criticism is sacrilege, doubt is heresy.”
—Ben Hecht (1893–1964)
“Good criticism is very rare and always precious.”
—Ralph Waldo Emerson (1803–1882)
“In criticism I will be bold, and as sternly, absolutely just with friend and foe. From this purpose nothing shall turn me.”
—Edgar Allan Poe (1809–1845)