Famous quotes containing the words ability and/or workers:
“If mothers are told to do this or that or the other,... they lose touch with their own ability to act.... Only too easily they feel incompetent. If they must look up everything in a book, they are always too late even when they do the right things, because the right things have to be done immediately. It is only possible to act at exactly the right point when the action is intuitive or by instinct, as we say. The mind can be brought to bear on the problem afterwards.”
—D.W. Winnicott (20th century)
“If the technology cannot shoulder the entire burden of strategic change, it nevertheless can set into motion a series of dynamics that present an important challenge to imperative control and the industrial division of labor. The more blurred the distinction between what workers know and what managers know, the more fragile and pointless any traditional relationships of domination and subordination between them will become.”
—Shoshana Zuboff (b. 1951)