3Com Audrey

3Com Audrey

The 3Com Ergo Audrey is a discontinued internet appliance from 3Com. It was released to the public on October 17, 2000 for USD499 as the first (and only) device in the company's "Ergo" initiative to hit the market. Once connected to an appropriate provider, users could access the internet, send and receive e-mail, play audio and video, and synchronize with up to two Palm OS-based devices.

Audrey was the brainchild of Don Fotsch (formerly of Apple Computer and U.S. Robotics) and Ray Winninger. Don and Ray had a vision for a family of appliances, each designed for a specific room in the house. The brand Ergo was meant to convey that intent, as in "it's in the kitchen, ergo it's designed that way". There were plans to serve other rooms in the house as well. They considered the kitchen to be the heart of the home and the control room for the home manager. Don coined the phrase "Internet Snacking" to describe the lightweight web browsing done in this environment.

The name Audrey was given to this first product to honor Audrey Hepburn. It was meant to deliver the elegance that she exuded. The project codename was "Kojak", named after the Telly Savalas character. The follow-on product targeted for the family room was code named "Mannix".

3Com discontinued the product on June 1, 2001, in the wake of the dot.com crash, after only seven and a half months on the market. Only 3Com direct customers received full refunds for the product and accessories. Customers who had bought Audrey devices through other vendors were not offered refunds and never even notified about the refunds. The remaining Audrey hardware was liquidated and embraced by the hardware hacker community.